• Administration

Application Settings

Where Is Kindling’s Settings Page?

To change various display settings in Kindling, select the gear icon in the top menu and click on “Application Settings”.

management menu

The various sections of this page include options to turn on and off Posts, the Leaderboard, Rich Text Editing, Silent Mode, and Masked Ideas, change the names of the login screen fields and the name of the application, and manage the default notification level for new Users.

How Do I Enable/Disable Posts?

Select the gear icon in the top menu and click on Application Settings, then select “Content”. Check the box to enable Posts or uncheck to disable. Select “Save” at the bottom to save your changes.

Administrators have the ability to assign Post-creating privileges, but all Users can see Posts that have been made in the Categories they have access to.

How Do I Allow All Users to Create Posts?

Select the gear icon in the top menu and click on Application Settings, then select “Content”. Check the box to enable “All Users can create Posts”. (This setting is off by default). Select “Save” at the bottom to save your changes.

posts for everyone

How Do I Enable/Disable Rich Text Editing?

Select the gear icon in the top menu and click on Application Settings, then select “Content” from the menu at left. To enable, check the box that reads “Enable Rich Text Editing”, or uncheck to disable. Select “Save” at the bottom to save your changes.

The built-in Rich Text Editor allows Users to style their comments and Ideas with bold and italicized text, as well as include images and videos. Turning off Rich Text Editing does not change comments or Ideas already created.

How Do I Assign Tagging Privileges?

Select the gear icon in the top menu and click on Application Settings, then select “Content”. From the drop-down menu, you can either choose “All Users”, “Moderators”, or “Admins”. Select “Save” at the bottom to save your changes.

Public Tagging

The Users selected will have the ability to manage tags for any content in Kindling that they have access to.

How Do I Change the Number of Votes Available in Categories and Campaigns?

Select the gear icon in the top menu and click on Application Settings, then select “Content”. Enter the desired number of votes in the field labeled “Default Number of Votes”, then select “Save”.

This number sets the for default number of votes allocated for new Categories and Campaigns. Changing this number will not update existing Categories.

Set Default for Votes

In general, the more votes participants have available, the less carefully they will distribute them among ideas. A smaller number of votes ensures that participants only vote for Ideas they strongly feel should be implemented.

How Do I Enable/Disable Masked Idea Submission?

Select the gear icon in the top menu and click on Application Settings, then select “Content”. Check the box to enable Masked Ideas or uncheck to disable. Select “Save” at the bottom to save your changes.

Allowing masked Ideas can make it more likely that Users who have ideas they fear would be unpopular will still add them to Kindling. The identity of Users who make masked Ideas is still visible through the Reports functionality, however.

How Do I Turn Off Moderator Comment Highlighting?

Kindling automatically highlights Moderator comments to elevate feedback from the decision-making team. To disable this setting, select the gear icon in the top menu and click on Application Settings, then select “Content”. Uncheck the box labeled “Moderator Comment Highlighting”, then select “Save”.

Moderator Comment Highlighting

How Do I Enable Mentioning of All Users in Kindling?

An Administrator can allow for all Users (@all) to be mentioned in Kindling, versus individual Users.

To enable mentioning of all Users, select the gear icon in the top menu and click on Application Settings, then select “Content”. Check the box “All Users can mention @all” and select “Save” at the bottom to save your changes.

Moderators and Administrators can always mention @all, but enabling this setting allows any User to call attention to everyone participating in the Category/Campaign.

How Do I Enable/Disable Displaying Certain Reports to All Users?

Select the gear icon in the top menu and click on Application Settings, then select “Content”. Check the box labeled “Enable Certain Reports for all Users” to give all Users access to a subset of reports, or uncheck to disable. The default setting is off.

The specific reports are Category Details, Idea Details, Idea Workflow Details, Idea Workflow Summary, and Idea Workflow History.

How Do I Enable/Disable the Leaderboard?

Select the gear icon in the top menu and click on Application Settings, then select “People” from the menu at left. Check the box to enable the Leaderboard or uncheck to disable. Select “Save” at the bottom to save your changes.

It‘s recommended that accounts use the Leaderboard to help other Users see that activity in Kindling doesn‘t go unnoticed, as well as adding some feedback for Users about how active they‘re being in relation to everyone else.

How Can I Exclude Administrators from the Leaderboard?

Kindling Administrators can be excluded from the leaderboard to highlight the contributions of other participants. To enable this feature, select Manage > Application Settings > People and check the box marked “Exclude Admins from Leaderboard”.

Exclude Admins from Leaderboard

How Do I Change the Name of My Organization’s Kindling?

The “Organization Name” setting is used in the invitation emails sent out to new participants.

“Application Display Name” is used in account activation steps, invite emails, instant notifications, and assessment notifications. It will also appear in the upper-left corner of the application if you have not provided a logo to Kindling for use with your instance. Your “Application Display Name” could be as simple as “Acme’s Ideas,” or can branded as part of your organization’s larger ideation efforts.

Select the gear icon in the top menu and click on Application Settings to change the name of the Organization.

How Do I Customize the Login Screen?

Three parts of the login page can be modified by selecting the gear icon in the top menu, clicking on Application Settings, then selecting "Basics":

  1. Login Username Override changes the label on the Username field of the login screen. The default is "Email Address / Username".
  2. Login Password Override changes the label on the password field of the login screen. The default is "Password".
  3. Custom Login Message adds a message beneath the login form. It is not suggested to use this to convey announcements to Users, since many Users will have their account logins retained across browser sessions and may only rarely see the login form.

If your account is using an external User source, such as Active Directory or LDAP, these labels can be useful for reminding Users what account they should be using to login.

How Do I Set the Default Notifications for Users?

Select the gear icon in the top menu and click on Application Settings, then select “Notifications”. The default notification settings are “Instant” (participants receive an email whenever Ideas or Posts are created or the state of an Idea changes), “Daily Digest” (participants receive an email once a day with a summary of updates), “Weekly Digest” (participants receive an email once a week with a summary of updates) and “Never” (participants receive no emails other than Assessment requests, invitations, etc.).

notification defaults

To schedule digest emails, use the two drop-down menus: “Daily digest scheduled delivery” and “Weekly digest scheduled delivery”. Both of these settings account for the current time zone.

We suggest leaving Silent Mode off unless specifically directed to turn it on during the support process.

This will only change default settings for accounts created in the future. Changing these settings does not affect the settings of current Users. There is no way to force users to have their notifications set a particular way.

These settings do not effect the display of in-app notifications.

How Do I Customize My Invite Email?

To create a custom message that applies to all of your User invite emails, select the gear icon in the top menu and click on Application Settings, then select “Notifications”. After typing your custom message into the Custom Invite Message box, click “Save” to save your changes. Any time you invite new Users, the Personal Message field will be auto-filled with the customized message. Administrators will also be able to edit the message in the Personal Message field if they choose to.

custom invite message

What Is Silent Mode?

Activating Silent Mode suppresses nearly all emails sent from Kindling. The only emails sent when silent mode is enabled are:

  • Emails related to new Users: invitations and welcome emails.
  • Assessment-related emails: notifications to experts that they have an Assessment to fill out, and emails to an issuing moderator.
  • User-requested password reset emails.