Kindling Success Stories

Kindling has completely transformed the way we listen to our customers and our support staff. It’s now 3 months after launch, and we’ve already delivered projected cost savings far in excess of our initial investment. Using Kindling to give our support staff a voice in our daily operations was the best thing I did [this year].

—Sean Conrad, NortonLive Consumer Services

Kindling has created a tool that helps LeapFrog employees unleash and share their innovative ideas throughout the company, benefiting our products and our customers.

—John Caldwell, Principal Engineer

The platform enables unprecedented levels of collaboration and comment, and even allowed participants to “vote” on the ideas they thought would have the greatest, far-reaching impact. The VA innovation competition will create a new channel for best ideas to rocket right to the attention of the President and Secretary Shinseki, and for the outstanding employee-innovators behind those ideas to get some serious recognition. Read the full article

—Aneesh Chopra, Federal Chief Technology Officer of the United States

We’re full of ideas here at the Fool—big ideas, bright ideas, sometimes crazy ideas, our employees are always dreaming up new things and then sharing them with other teams across the organization to improve and optimize the results. We needed an idea management solution that would nurture the creativity of our people and give them the tools they need to collaborate seamlessly with one another in an environment where we like to move from innovation to implementation very quickly. We found that Kindling could offer us a powerful solution, and already it is helping us stimulate the innovation cycle and deliver results that delight our customers and drive our business. Kindling offers a powerful solution for our teams and is helping us stimulate ongoing ideas and deliver results both within and across our financial communities.

—Scott Day, CTO

I was thrilled when we launched Kindling to discover it was an instant and powerful idea engine. Our team found that its ease-of-use, ability to vote, and to quickly comment and scan ideas and discussion were an immediate win. I wouldn’t hesitate to bring this to clients or stakeholder communities.

—Doug Thompson, CEO, Remedy Communications and Owner, Metanomics

Kindling has been a great way to gather input and build concensus across a large, cross-functional and geographically fragmented team. The Kindling interactions that occurred before our meetings allowed us to brainstorm and debate in advance, thereby making our face to face meeting time more efficient.

—Greg Webb, Sr. Marketing Manager

Our use of Kindling Campaigns with rewards was the turning point in getting our people focused and motivated on key company issues and topics. It’s amazing how quickly and naturally Kindling has become part of our company culture.

—Chris Forbes, CEO

At Emma, we’re always thinking—okay, obsessing—about how to make our email marketing service the best it can be. And Kindling helps us do just that. With an incredibly handy way to collect and organize ideas from customers and staffers, we’ve simplified how we turn those fantastic ideas into even fantasticker features. Yes, fantasticker. It’s a word.

—Grey Garner, Product Manager

Kindling has helped us share and organize our ideas like never before. The vote and comment features let all our stakeholders have a say, and the leaderboard feature really motivates people to share their best ideas! The new mobile version is beautifully designed, making it fun and easy to share ideas wherever genius sparks. Kindling is such a simple idea, but executed so well.

—Janakan Arulkumarasan, Director

At Local Matters, we have no shortage of good ideas. We selected and rolled Kindling out effortlessly and the response has been tremendous. Our employees and customers are extremely active and we have already seen the ROI through a number of implemented ideas that the community got behind. Some of these ideas have already made it into our products – providing real value to our customers, and other ideas have made Local Matters a better place to work. Kindling provides the tools and user experience to stimulate and facilitate our innovation cycle.—Chris Black, SVP, Technology