Security
We know that your team’s ideas are its most valuable assets. That’s why our highest priority is keeping your Kindling content safe and secure, with servers monitored on a 24/7 basis.
How We Keep Your Data Safe
- We use 128-bit or higher SSL encryption, the same used in online banking.
- Each customer has a separate database to ensure one customer can never access another’s data.
- We backup your data on a nightly basis.
- Our servers are hosted on a tier-one hosting provider who monitors our servers 24/7, every day of the year.
- Access is restricted to only the people you have invited to your Kindling instance.
- Arc90 personnel never access your data without your explicit permission. Even with permission, only a few authorized personnel can access your data.
- You are automatically logged out from your Kindling instance if you are inactive for an extended period of time.
Security Tips for Users
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Manage Your Users Wisely
Invite users who you trust to your Kindling instance; then, give speciļ¬c people higher-level permissions like Superadmin and Admin.
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Get Creative with Passwords
Choose a password that has no obvious significance to others. Birthdays, family names and dictionary words are weak passwords. Think alpha-numeric!
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Install Those Updates
Making sure your browser software is kept up to date is one of the easiest things you can do.
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