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No training necessary

Thanks to Kindling’s intuitive design, you’ll find your participants submitting and discussing ideas without any training whatsoever.

Your idea hub

Once launched, Kindling becomes your organization’s central channel for ideas and innovation. No more messy emails and sticky notes.

Highest engagement in the industry

Employees love using Kindling. In fact, our customer engagement levels are 77% per organization – that’s better than any other innovation management tool on the market.

Get people excited

Kindling catalyzes idea-sharing with built-in features designed for everyone—from the sales team to HR, accounting folks to R&D.

Kick it up with Campaigns

Sometimes you need solutions—fast. When time is short, try running a campaign, a deadline-managed drive for ideas. If you really want to get people excited, you can tie rewards and recognition to even the shortest-term campaigns.

Direct your group’s focus

In Kindling, designated editors can post messages to their specific groups. So when there’s a news item about a competitor’s product, an update on a campaign’s progress or a specific solution you want your group to think about, editors can be sure their alerts are immediately reaching the right people.

Innovation made social

As soon as a participant posts an idea into Kindling, it becomes the subject of group commentary and wiki-style editing. As edits are made, they are routed back to the original author for approval. Approved edits are then reflected in the new version of the idea in Kindling.

Darwin at work

With Kindling, ideas advance—or don’t—based on peer feedback, discussion and voting. That way, innovations can evolve to reflect the collective intelligence of your organization.

Expert feedback

While the crowd is great at filtering and surfacing the potential big ideas, there is a time for more robust analysis and feedback from experts. Ideas evolve further through expert and moderator interaction, from tracking custom metrics to collecting structured feedback. Kindling balances the open nature of social software with the rigorous framework organizations require for moving ideas from concept to reality.

Filter by user Reputation

In no time, you’ll notice a handful of participants who provide the highest-level contributions. Kindling notices, too, and rewards those users with higher Reputation scores. Kindling helps you filter ideas by reputation, to give top producers top priority.

Prioritize your participation

With our Recommended Engine, users get a personalized Top 5 list of the ideas that matter most to them. Based on profile and activity, this feature makes it easy for even your busiest users to stay up-to-speed on group activities.

Read more about how the design of Kindling helps users filter signal to noise.

Voting on a budget

It isn’t enough to gather ideas—the goal is to find and implement the best ones for your environment. Kindling encourages this process by giving each participant a set number of votes to indicate support for their favorite ideas. Careful consideration renders an accurate assessment of team buy-in. Before long, you’ll see the most popular ideas rising to the top.

Set Evaluation Criteria

Kindling allows decision-makers in your organization to establish evaluation criteria for ideas within a particular category. These criteria can be used, along with other metrics such as idea popularity, as the basis for deciding which ideas advance towards implementation.

Share with stakeholders

In many organizations, ideas must be evaluated by decision-makers from multiple departments before they can progress. Our Assessments tool facilitates this cross-departmental syndication by allowing the category decision-maker to create and send surveys to other project stakeholders. Once stakeholders respond, the data is collated into an easy-to-read summary report, which is printable, shareable and a useful input into the decision-making process.

Customizable reports

Kindling captures important data to measure your organization’s innovation progress. For example:

• What’s your total ROI on R&D ideas implemented this year?
• Which groups are most and least engaged?
• How effective was your last Campaign?
• Does your organization have too many or too few Kindling licenses?

Designated users can export this data into Excel or use our API to run reports in Crystal Reports, Business Objects or Cognos.

Flexible set-up

Kindling is designed to work seamlessly in organizations large and small. Accounts can be configured for integration with LDAP and Active Directory for easy administration or can operate as stand-alone via invited users. For both types of accounts, Kindling supports User Groups, which can either be inherited from your organization’s internal user management system, or constructed by administrators in Kindling. Using Groups, the assignment of users’ permissions to Categories becomes less time-consuming.

Good to go

We hear time and again that organizations want a tool to work out-of-the-box. Kindling is designed to add value from day one. Should you require additional configurations or customizations, your administrator can continue to refine your account. Don’t waste time building an idea management tool—use one that’s designed to work for you.

Ideas can happen anywhere

The best ideas seem to emerge in the strangest places. At the game or walking your dog, with Kindling Mobile, you’ll be able to get your ideas down before you’ve forgotten them.

Works on every smartphone

If your phone can browse the Web, your phone can use Kindling Mobile. It’s as easy as pointing your mobile Web browser to your Kindling Account – from there you can easily catch up on recent activity, vote and comment on the latest ideas in your organization.

Tablet optimized

Kindling also offers a rich browser-base experience for tablet users – no app download required.

We speak your language

Kindling is available localized for Swedish, Dutch and French Canadian-speaking organizations. Additionally, Kindling has localized versions for US, British, Canadian and Australian English. We’ve worked with professional translators to correctly capture the messaging and tone of the application. Kindling also supports local currency and date formatting.

Multi-lingual support

A Kindling administrator can enable multilingual account support, allowing participants to experience Kindling in their own language. This includes both the application’s user interface and any notifications. While of particular value to Canadian organizations speaking both English and Canadian French, Kindling supports all of our localized languages.

More translations added regularly

Looking for Kindling in your language? We’re adding translations all the time – contact us and we’ll get our translators going.

Innovate Everywhere

With its web standard and well documented API, every aspect of Kindling is designed to fit seamlessly into your corporate ecosystem.

For those using Microsoft SharePoint, Kindling’s integration will enable members of your organization to innovate with ease. With Kindling’s support for unified authentication using ActiveDirectory and Single Sign-On, you users can move with ease from SharePoint to Kindling without reauthenticating. Kindling’s SharePoint integration features a customizable component (Web Part) and integrated federated search.

Innovation is Social

If your organization uses Yammer as its internal social network, Kindling’s integration will feed relevant events into the Yammer network. Once your Administrator turns on Yammer integration, new ideas and campaign announcements will broadcast into Yammer’s main activity feed while idea updates appear in Yammer’s activity stream. Innovation is a social process. Increase the visibility of your ideas by turning on integration with Yammer.

We keep your ideas safe

We use 128-bit or higher SSL encryption – the same used in online banking – to prevent your ideas from being viewed while in transit. User’s credentials, in the case of local authentication, are stored according to industry standards of encryption.

Hosted on Amazon Web Services

Our servers are hosted on multiple availability zones at Amazon Web Services. This redundancy ensures the maximum potential uptime and reliability.

Your uploaded assets are stored within Amazon’s S3 system, which ensures that they are replicated to several data centers at once and can withstand the loss of two of our data centers. All of your account content is backed up nightly. Additionally, this content is constantly synchronized to a failover system, which allows us to roll back to any point in time up to 5 minutes before an emergency.

Physical security

Kindling provides a totally separate database, complete with credentials, per account. This means ideas can never be leaked across accounts. All Kindling data is backed up nightly, on and off-site. More about our commitment to Security »

Kindling Open

When you want to engage people outside your organization, Kindling can be configured for open integration.

Find ideas outside the office

From customers to vendors, suppliers to retirees, Kindling Open plugs you into the power of your community, driving innovation efforts within your organization. Ideas and commentary are publicly available, and members of your community can self-register to participate. Internal staff engage with the public and ultimately move ideas forward along a configurable workflow.

Open to the world or a select group

Kindling Open is available in three different configurations: public, invitation-only or domain-specific.

Highly customizable

We believe your open innovation solution should be an extension of your brand, which is why Kindling Open’s content and appearance is fully customizable. From the homepage to the Privacy Policy, Kindling Open is entirely under your control. See how Readability uses the power of its community to innovate »

Integrates with Kindling

With a click of a button, you can move an idea from Kindling Open into your organization’s internal Kindling environment for private evaluation.