Explore Kindling

Kindling is more than just a sum of features — it’s an experience. Here’s how Kindling ignites the spark.

Features Overview

Power Your Innovation Program

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    Kindling is the central hub for your Innovation Program

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    Motivate and engage participants of your Innovation Program

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    Actionable ideas are the ultimate goal of your efforts

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    Managers first establish the context for your Innovation Program

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    Kindling welcomes new users and provides contextual help throughout their experience

Achieve your goals

Turn your Innovation Program goals into reality by empowering your community. Your people are the best source of ideas, and Kindling gives them a voice.

Solve your biggest challenges

From reducing shipping costs, to creating new product lines, to better servicing your customers, Innovation Program managers establish context for participants.

Engage your community

Your people are ready to participate to help realize your Innovation Program goals. Kindling provides the spark, your people provide the rest.

Related Features

  •   Voting, Commenting & Volunteering
  •   Idea Campaigns
  •   Enterprise Authentication & SSO
  •   Feeds & Recommended Ideas
  •   Daily & Weekly Email Digests
  •   Mobile & Tablet Optimized
  •   Drafts & Auto-saving
  •   Duplicate Detection
  •   Fortune-telling

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Engage Your Participants

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    Ideas are conversations in Kindling

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    Kindling's main feed keeps participants informed

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    Participants can share ideas or follow them to receive notifications

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    An idea is the main currency of Kindling and can be text, images, or video

No training required for non-Admin users

With Kindling’s intuitive design, you’ll find your participants submitting and discussing ideas without any training whatsoever.

Good design drives participation

Kindling is designed to engage your users and tailors itself to your company’s workflow, allowing your people to pursue your biggest opportunities and solve your biggest challenges.

Highest engagement in the industry

Employees love using Kindling. Everyone wants their voice to be heard, and Kindling makes it easy for each person to engage on their own terms—on their commute on the phone, at their desk, or on their tablet during a customer visit.

Related Features

  •   Enterprise Authentication & SSO
  •   Daily & Weekly Email Digests
  •   Mobile & Tablet Optimized
  •   Recommended Ideas
  •   Rewards & Reputation
  •   Voting, Commenting & Volunteering

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Evaluate Ideas

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    Leverage the wisdom of your crowd

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    Moderators can discuss ideas in their own private conversation thread

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    Decision-makers have access to powerful reporting capabilities

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    Gather feedback from key experts with Assessments

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    The ideas that best fit the goals of your Innovation Program move forward

Get people excited

Kindling catalyzes idea sharing with built-in features designed for everyone, from the sales team to HR, from accounting folks to R&D.

Kick it up with Campaigns

Sometimes you need solutions—fast. When time is short, try running a Campaign, a deadline-managed drive for ideas. If you really want to get people excited, you can tie rewards and recognition to even the shortest Campaigns.

Direct your group's focus

In Kindling, designated editors can post messages to their specific groups. So when there’s a news item about a competitor’s product, an update on a Campaign’s progress, or a specific solution you want your group to think about, editors can be sure their alerts immediately reach the right people.

Related Features

  •   Voting, Commenting & Volunteering
  •   Assessments for Gathering Feedback
  •   Moderator-only Conversations
  •   Customizable Idea Workflow
  •   Powerful Reporting
  •   Programmatic Integration via API
  •   Integration to Yammer & SharePoint

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Manage Signal-to-Noise

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    Kindling's recommendation engine surfaces your most relevant ideas so you never miss out on an important conversation

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    Manage your Interests so that Kindling can provide better recommendations

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    In addition to Skills and Interests, Kindling monitors your actions in the system for clues to help recommend relevant ideas tailored for you

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    For integrated Accounts, Kindling will sync key profile data from external sources, such as Yammer and SharePoint

Everyone is busy

We hear this from all of our customers, from toy companies to governmental organizations. Keeping up with your organization’s Innovation Program can feel like a chore on top of a 60-hour workweek and a full inbox.

Kindling listens

When users search or interact with content in any way, Kindling listens. Along with these markers, Kindling allows users to actively manage lists of their skills and interests. All of this informs a clear picture of each user, which in turn allows for more relevant recommendations.

Software that works for you

Are you involved in accounting, busy learning Javascript, or just curious about spot welding? Once Kindling discovers your interest in these, it will make sure you never miss a good idea about them. Let your innovation software work for you, and you’ll never feel overwhelmed by too many ideas again.

Related Features

  •   Recommendation Engine
  •   External User Profile Sync
  •   Skills & Interests Tracking
  •   Behavior Mining to Inform Recommendation Engine
  •   Daily & Weekly Email Digests
  •   Mind-reading (we're getting close, though!)

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Measure Your Team's Efforts

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    Use internal experts to evaluate ideas, seeking those with the best fitness for your Program's goals

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    Kindling exposes all of your participants' data in easy-to-use reports

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    All Innovation Program content is yours; easily viewed in Reports, exportable to CSV, or programmatically accessible through the API

ROI—Return On Ideas

Set goals, establish context, and evaluate ideas. Kindling allows you to easily align your efforts with those highest-return items. Achieve your ROI—Return on Ideas.

Information to action

Kindling includes out-of-the-box powerful reporting capabilities. Turn information into action—find ideas with the best fitness, under-performing groups, or the most engaged participants.

Expert feedback

Kindling is perfect for gathering the wisdom from your crowd, but there are those times when you need structured feedback from internal experts. With Assessments, build expert feedback into the business case for a decision on the idea.

Related Features

  •   Track to Innovation Program Goals
  •   Powerful Reporting
  •   Assessments Gather Expert Feedback
  •   Programmatic Access via API

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Kindling Speaks Your Language

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    Administrators can enable multiple languages for their users

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    Users can choose among the available languages

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    When an Account is multi-lingual, users can translate content into their language

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    All user-generated content can be translated to / from any supported language

We speak your language

Kindling is available in Spanish, Swedish, Dutch, Portuguese, and French Canadian. Additionally, Kindling has localized versions for American, British, Canadian, New Zealander and Australian English. We’ve worked with professional translators to correctly capture the messaging and tone of the application. Kindling also supports local currency and date formatting.

Multi-lingual support

Your organization is multi-lingual? So is Kindling. Kindling is the only enterprise innovation software that allows participants to experience the product in their own language. Kindling is also the only product that supports built-in automatic translation for user-generated content. Users can seamlessly collaborate with their peers across the organization who may speak a different language. Innovation knows no boundaries!

More translations added regularly

Looking for Kindling in your language? We’re adding translations all the time. Contact us and we’ll get our translators going.

Related Features

  •   Localized Language Support
  •   Multiple Languages Supported per Account
  •   Currency & Date Formatting
  •   Automatic Content Translation
  •   Klingon localization

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Three-screen Responsiveness

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    Kindling is designed for every sized screen

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    Kindling is optimized for all tablets

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    Kindling is convienient and accessible for users on the go

Innovation isn’t 9-to-5

We hear the same story all the time: the best ideas seem to emerge in the strangest places. Kindling is crafted for your device, so whether you’re at the game or visiting a client, you’ll be able to easily share your idea and start the conversation.

Works on every smartphone

If your phone can browse the Web, you’ll have a custom-fit experience using Kindling. It’s as easy as pointing your mobile Web browser to your Kindling account. From there, you can easily catch up on recent activity, vote, and comment on the latest ideas. You can also directly attach media from your phone, so take a picture of whatever sparked your idea!

Optimized for tablets

Kindling also offers a richly tailored experience for tablet users — no app download required. The workday is no longer in front of one screen, it's wherever you are, and so is Kindling.

Related Features

  •   Submit, Vote, & Discuss Anywhere
  •   Works with Any Smartphone
  •   Elegant, Intuitive Design
  •   One-Step Idea Submission
  •   Designed for Tablets
  •   Attach Media Directly from Smartphones

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Integrate Your Program

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    Yammer user? Content is published to your Yammer Network

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    External information, such as Yammer Likes and Comments, are displayed with the idea

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    Idea updates are published to Yammer's feeds, Groups, and Ticker

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    Programmatic integration is a breeze with Kindling's RESTful API

Innovate everywhere

With its web-standard and well-documented API, every aspect of Kindling is designed to fit seamlessly into your ecosystem. It’s easy for internal teams to take advantage of Kindling's API to integrate content into corporate systems. From intranets to reporting systems, Kindling allows easy access to your ideas.

Innovation is social

If your organization is one of the many that uses Yammer as its internal social network, Kindling’s integration will feed relevant events into your Yammer network. Once your administrator turns on Yammer integration, Ideas will be broadcast into Yammer’s main feed, while Idea updates appear in Yammer’s activity stream. Innovation is a social process. Increase the visibility of your ideas by turning on integration with Yammer.

Related Features

  •   Two-way Integration with Yammer
  •   External Profile Sync
  •   API for Programmatic Integration
  •   SharePoint Integration

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Easy and Powerful Administration

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    Kindling's login screen is fully customizable

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    Administrators can enable and disable features directly in Kindling

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    Administrators can manage external service integrations in Kindling

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    Users can easily be managed in Kindling or in your corporate user store

Easy set-up

Kindling is designed to work seamlessly in organizations large and small. Accounts can be configured for integration with LDAP and Active Directory for integrated authentication, SAML for single sign-on, or can operate stand-alone via invited users.

Flexible permissioning

Kindling supports user groups, which can either be inherited from your organization’s internal user management system or constructed by administrators in Kindling. Using Groups, the assignment of users’ permissions to individual Categories becomes less time-consuming. Kindling allows for three levels of hierarchy, which allow your Innovation Program to match that of your organization.

Good to go

We hear time and again that organizations want a tool to work out-of-the-box. Kindling is designed to add value from day one. Kindling allows powerful customizations, from context to workflow to style, but none of these are required to get going. Don’t waste time building an idea management tool—use one that’s designed to work for you.

Related Features

  •   Frictionless Administrator Capabilities
  •   Flexible Administrator / Moderator Set-up
  •   Configurable Evaluation Workflow
  •   User Groups for Easy Administration
  •   External Groups Support (LDAP, Active Directory & SAML)
  •   Content Moderation

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Authentication and Access

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    Kindling supports industry standard methods of user access

No barriers to participation

High engagement from your team starts with lowering the barrier to participation. With Kindling's enterprise authentication features, you can leverage your internal corporate user store to manage access and authentication.

Kindling supports standards

From LDAP to Active Directory to SAML, Kindling speaks standards for easy programmatic access and authentication. And with Kindling's single sign-on features, your users will never be confronted with a login screen or forget their password again.

Related Features

  •   LDAP / Active Directory Integration
  •   SAML
  •   Single Sign-on
  •   External Groups Support (LDAP, Active Directory & SAML)
  •   Fingerprint Authentication

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Secure Environment

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We keep your ideas safe

Many of the world's largest financial institutions trust Kindling with their data, and we take this responsibility very seriously. We view securing all of our customer's data as our most important corporate function. Kindling is the only enterprise innovation software company that engages an outside security firm to scan our platform for vulnerabilities, four times a year. These reports are provided to our customers, so that they can feel secure with our practices.

Hosted globally on Amazon Web Services

Our servers are hosted on multiple availability zones at Amazon Web Services. This redundancy ensures the maximum potential uptime and reliability. Your uploaded assets are stored within Amazon’s S3 system, which ensures that they are replicated to several data centers at once and can withstand the loss of two of our data centers. All of your account content is backed up nightly. We use 128-bit or higher SSL encryption—the same used in online banking—to prevent your ideas from being viewed while in transit.

Physical security

Kindling provides a totally separate database, complete with credentials, for each Account. This means ideas can never be leaked across Accounts. All Kindling data is encrypted and backed up nightly, on and off-site.

Related Features

  •   Hosted Globally on AWS
  •   All Communication Is Encrypted
  •   Separate Databases per Account
  •   Nightly Offsite Backups
  •   Event Logging for Auditing

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